Terms of Use

These terms and conditions apply to all users of ORT company website www.ort.bg and Seattable website www.seattable.bg and your use of the Website is governed by these terms and conditions of use. Please read these Terms of Use carefully before using the Website. By using the Website or any part of it, you agree that you have read these Terms of Use and that you accept and agree with them.

General

You agree not to use the website for any purpose or in any matter that is unlawful or infringes any Intellectual Property Rights.

In the event of any discrepancy between the English and Bulgaria versions of the Terms of Use, the Bulgarian version shall prevail.

Personal information

You agree to provide complete and updated information for registration on this website. We process all of the personal data you give to us on our website in accordance with the terms of our Privacy Policy. At times, you may be required to provide us with personal information. Refusal to provide such information may mean that you are unable to access certain parts of this Website, or may render us unable to handle any applications or requests you may make and / or provide you with any products or services. If you are under the age of 18, consent from your parent or guardian is required before you provide us with any personal information.

Intellectual Property Rights

This website and any information available on it including, but not limited to, text, graphics, icons, images, software, source code and trade marks, are protected by copyright, design, trade mark and other Intellectual Property Rights owned or controlled by us and / or our partners. You may not copy, reproduce, republish, upload, download, post, transmit, store in retrieval system, modify, alter or display in public or distribute in any way the contents or any part of this website for any purpose without our prior written permission except that you may download materials displayed on the site for non-commercial, home personal use only as long as you keep all copyright, trade mark and other proprietary notices intact.

All right, title and interest in the Intellectual Property Rights in this website shall at all times remain the property of us and / or our partners. Customers and visitors are not authorised to use the same unless you have obtained written permission from us and / or our partner.

Website information

TThe information provided on this website is for reference only. We disclaim all implied and / or express warranties and make no representation as to the accuracy, suitability, applicability or completeness of any information on this website. We assume no liability for any loss or damage arising from the use or reliance of the information on this website or for anything posted on or linked to the website, including without limitation any mistake, error, omission, infringement, defamation, falsehood or other material or omission that might offend or otherwise give rise to any claim or complaint.

We disclaim any endorsement or recommendation of any person, organisation, name, product or service referred to in the website. We further disclaim all liability in relation to information or materials posted by advertisers or sponsors on this website.

We make no warranties or representations in respect of your ability to access the Website, and do not warrant that the functions of the Website shall be uninterrupted or error or defect free.

None of our agents or representatives are authorised to make any warranties, representations or statements regarding any information on this website and we shall not in any way be bound by any such unauthorised warranties, representations or statements.

Limitation of Liability

By accessing and using this site you acknowledge and accept that the use of the website is at your own risk. We shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages or loss of profit or revenue arising out of any use of, access to, or inability to use or access the website. Without limiting the foregoing:

This website and all information and materials on it are provided “as is” without any warranty of any kind either express or implied including but not limited to any implied warranties to implied terms as to title, quality, merchantability, privacy or non-infringement.

We have no liability or responsibility for any errors or omissions in the content of the website.

We assume no responsibility and shall not be liable for any damage or injury arising out of any use of or access to the website, or any failure of performance, error, omission, interpretation, deletion, defect, delay in operation or transmission, computer virus, communication line failure, interception of online communication, software or hardware problems (including without limitation loss of data or compatibility problems), theft, destruction or alteration of the website, wether for breach of contract, tortious behaviour, negligence or, under any other cause of action resulting directly or indirectly from any access or use of the website, or any uploading, downloading or publication of data, text, images or other material or information to or from the website.

Prohibited behaviour

When using our website you agree that you will not: interfere or disable any security related features of the site or features that prevent or restrict use or copying of the content accessible via the site; give false information in your account details; take another person’s identity without that person’s permission or misrepresent you are acting on behalf of a person, entity or organisation; send junk, spam or repetitive messages; engage in any illegal or unlawful conduct; modify, interfere, intercept, disrupt or hack the site; misuse the site by knowingly introducing viruses or other similar material or by undertaking any other action which would harm the website, any website user’s equipment or have a detrimental impact on any website user’s experience of using the site; collect any data from the website other than in accordance with these Terms of Use; submit or contribute any content that is abusive, threatening, obscene, untrue, shocking or offensive; abuse, harm or bully another site user or member of our staff or person; submit or contribute any User Content without the permission of the content owner or otherwise infringe the copyright, trademark or other rights of third parties; or submit or contribute any information or commentary about another person which is untrue, private, confidential or defamatory. If you breach any of these Terms of Use we may prevent you from using this website on a permanent or temporary basis. We can take other action as well including but not limited to reporting you to the police or other law enforcement body, issue a warning or take legal action against you and pursue any costs we incur as a result of doing this.

Future changes

We reserve the right, but undertake no duty, to review edit or otherwise change this website and any information contained on this website at our sole discretion and without notice. By accessing and using this website you agree with the most recent version of these Terms of Use.

Warranty & Maintenance

ORT Furniture

Warranty and maintenance

We would like to thank you for selecting the furniture of ORT - symbol of high quality, design, functionality and solidity!

For us, as being a precise and demanding to itself company the provision of comfort, trouble-free and long usage of the products, manufactured by ORT is of great importance. We recommend to get acquainted in advance with the below described conditions for operation, because the instructions will protect you from potential injuries and damages to the furniture.

Operational conditions of the standard furniture of ORT

Tables

They are not intended for sitting or climbing on them, because such actions could result in damage to the product and serious injuries to the user;

Maximum of 80 kg of distributed load is allowed to be placed on the tables;

When moved, the tables must be grabbed not for the table tops, but for the supporting structure and with tables of free standing table tops, the top must be removed first, then the supporting structure to be moved and when the table is positioned in the new location, the table top to be reinstalled.

Free standing furniture (cupboards, pedestasl, etc.)

They are not intended for sitting or climbing on them, because such actions could result in overturning and damage to the product and serious injuries to the user;

The shelves should not be loaded with items with total weight of more than 15 kg, the top and bottom boards should not be loaded with items with total weight of 30 kg;

For pedestals without locking system, all drawers should not be opened simultaneously, because this can result in overturning of the product and harm to the user. The distributed load per drawer should not exceed 8 kg. When a drawer is opened no additional force should be applied to its front end.

General terms for all types of furniture

To be used in environment with relative humidity between 20% to 70% and temperatures between -5 to 40 degrees Celsius.

The furniture must not be cleaned by abrasive agents and materials but only by damp or dry cotton cloth and neutral cleaners.

The PVC edges should not be cleaned with detergents, containing acetone or other organic solvents.

The furniture must not be used in aggressive environment with increased acidity and the floors, around the metal heels and frames, on which the furniture is placed, should not be treated by acid or chlorine detergents, because this could result in corrosion of the metal parts and would break the integrity of their polymer or chrome-nickel coating.

The furniture, manufactured by natural veneer or solid wood should not be treated by detergents, containing wax. In case such detergents are used, no future repairs or new application of varnish can be performed.

No hot items should be placed on the surface of the furniture because this could result to a permanent damage of the surface. Glasses with hot drinks must not be placed directly over tops of natural veneer, because the varnish coating can be damaged. When liquids are spilled over the furniture, they must be absorbed immediately by soft cloth. As an exception for kitchen tops, the allowable temperatures of items, placed directly over the surface, is up to 100 degrees Celsius.

Items with sharp edges or abrasive surfaces must not be placed, protracted or hit in or on the furniture, because such items can cause scratches, breaking or wear of the material. Defects with such nature are considered as tear and wear and are not included in the warranty and are fixed at the expense of the customer.

The furniture, made of natural materials must not be exposed to direct sunlight, because such exposure will result in change of the color shade of the lit areas.

All furniture and chairs must not be used in close vicinity of heating appliances and other heat emitting sources.

Warranty conditions

The warranty period of tables and furniture of the range HI Rex, EHA, AVA and Sense is set to 120 months; of SeatTable® – 36 months, of the chairs, with brand Sitland – 60 months, and for the rest – 12 months of the delivery date. The warranty is applicable only to defects, resulting from poor materials and / or poor manufacturing. The warranty is maintained in case of change of the ownership of the furniture, if the last owner shows copy of the original invoice for purchasing of the furniture from ORT and signed delivery-acceptance protocol. In case of reasonable claim, the Company takes the obligation to perform repairs of the defected item or to change it with new.

Cases, in which the warranty liability of ORT is waived

In case of installation and commissioning of the product by an unauthorised personnel;

In case of an attempt for repairs by an unauthorised personnel;

In case of unconformity of the company’s warranty sticker of the item and the information recorded in the delivery-acceptance protocol or in case that such a sticker is missing, damaged or tampered with;

In case of non-conformance to the operational conditions, improper use and / or abuse of the item;

In cases of damage caused by events, like natural disasters, fires, floods and other force majeure events.

ORT is not liable for the functional and strength qualities of non-standard items produced as per the explicit wish and / or design of the customer.

ORT is not liable for lost profits or other damage as a result of defective item, for which the current warranty is applicable.

Performance of repairs during the warranty period

The repair of defective item is free of charge, within the warranty conditions and is performed only by authorised personnel of ORT. The repairs can be made at the customer’s site or at the production facilities of the Company and the determination of location and methods for repairs is within the competence of the Company. In case of replacement of parts and whole items, the defected items remain property of ORT.

In case that the Warranty conditions are violated or the established defect is not covered by the warranty liability of ORT, the repairs and the transport expenses are covered by the customer.

Trademarks & patents

ORT Furniture

Trademarks and patents

Intellectual property and trade mark rights are fundamental for us. We hold over 20 patents and respect the intellectual property and trade marks of other companies.

ORT Trademarks and patents

Seattable®, Model ST.L and Model ST.F is a registered trade mark and intellectual property of ORT.

When using the product name for promotional materials or publications, please use the [LOGO] trademark and the text Seattable® is a registered trademark of ORT. The indication “Design Ilian Milinov” must be present in the material, although could be mentioned at least once and written in small letters. This is a requirement for all our partners worldwide.

Seattable is an intellectual property of ORT. For more information on the patents please contact us at info@ort.bg.

Other companies trademarks

Corian® is a registered trademark of E. I. du Pont de Nemours and Co.

Silestone® is a registered trademark of COSENTINO, S.A.U.

Sitland® is a registered trademark of Sitland S.p.A.

RexSitt® is a registered trademark of RexSitt Italia S.r.L.

Linea® is a registered trade mark of Linea Fabbrica S.r.l.

Contact us

If you have any additional questions regarding the website terms of use please contact us at:

info@ort.bg
+3592 91 997
1164 Sofia, Bulgaria
27 Kr. Sarafov St